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Auspac® Business Software
Auspac Human Resource Solutions
Auspac Accounting/ Financial Solutions
Auspac Service/ Distribution Solutions
Auspac Production Management Solutions
Auspac Retail Management Solutions
Auspac Transporatation/
Logistics Solutions
Auspac Multimedia and Publication Solutions
Auspac Computer Telephony Solutions

     

A team of our technical & support experts will be available to answer your queries and you will receive an answer within 24 hours.
 

Auspac Help Desk 
With our experienced Auspac team of support specialists handling your service requests, you can focus on your business instead of worrying over your networks and applications. Just one call and help is on the way. You can Call Auspac Help Desk at :
(607)-235 6701/02
or Fax to us at :
(607)-238 8570

 
On-Line-Support (OLS)
  • Call our Help Desk and have your problem solved right away.
  • Our centralized, solution-focused Help Desk is manned by systems, networks and applications engineer.
  • Using a large resolution database, we aim to provide prompt remote support to ensure your downtime is kept to a minimum.
On-Site-Support (OSS)
  • Engage our team of support specialists to resolve the problem at your site.
  • Service hours are clocked only when our support specialist arrives at your office up to the point when the service is completed.
  • A minimum of 1 hour charge for every on-site service. For subsequent hours, it will only charge as an hour if the time spent is more than 30 minutes
E-Mail-Support (EMS)
  • E-mail help from one of the Auspac friendly support technicians. For quickest reply, include your complete name, email address and a brief description of the problem in which we may help.
  • Your E-mail should include 1) Company Name 2) Software/Hardware that you use 3) Contact Person name 4) Telephone number 5) Problem Descriptions
  • Please email to auspac@auspac.po.my
  
 
 
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  Auspac Corporation Sdn Bhd